FAQ

When will my order arrive?

Orders are processed within 1–3 working days. UK Standard Tracked delivery then takes 7–15 working days. EU orders take around 10–20 working days and the rest of the world 10–25 working days. If your order includes several items, they may arrive in separate parcels.

Do you offer free delivery?

Yes. UK standard delivery is free on all orders over £150. The discount is applied automatically at checkout.

How much is delivery?

UK Standard Tracked delivery is £4.99, or free on orders over £150. Delivery to the EU is £14.99 and to the rest of the world is £23.99.

How do I track my order?

When your order is dispatched we'll email you a tracking link. Tracking can take a few days to update after dispatch. You can also see your order status on our Track My Order page.

What is your returns policy?

You can return unworn items with their tags attached within 30 days of delivery for a full refund. See our Return and Refund Policy for full details.

How do I start a return or exchange?

Email us at reecewm04@gmail.com with your order number and the items you'd like to return, and we'll send you instructions. For a different size, return the original item and place a new order.

When will I receive my refund?

Refunds are issued to your original payment method within 14 days of us receiving your return. Your bank may take a few extra working days to process it.

How do I find my size?

Check our Size Guide for measurements. If you're between sizes, we generally recommend sizing up for a relaxed fit, or get in touch and we'll help.

Do you ship internationally?

Yes, we deliver to the EU and many countries worldwide. International orders may be subject to import duties and taxes, which are the customer's responsibility.