Legal notice

Last updated: 30 October 2026

Business information

This website, arthurhale.com (the "Site"), is operated by Reece Martin, trading as Arthur Hale.

Trading name: Arthur Hale
Operated by: Reece Martin
Business address: 14 Queensway, Sleaford, NG34 9ET, United Kingdom
Email: customersupport@arthurhale.com
Customer service hours: Monday to Friday, 9am to 5pm (UK time), excluding bank holidays

This information is provided in line with the Electronic Commerce (EC Directive) Regulations 2002 and the Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015.

What we sell

Arthur Hale sells men's and women's clothing online to customers in the United Kingdom, the European Union and selected other countries listed in our Shipping Policy. All prices are shown in pounds sterling (GBP). Delivery charges and any applicable taxes are shown at checkout before you pay.

Hosting and payments

The Site is hosted by Shopify. Payments are processed securely by Shopify and its payment partners. We never see or store your full card details.

Accuracy of information

We take care to describe our products accurately, including colours, sizes and materials, but colours may look slightly different depending on your screen. If we make an error in a price or product description, we will contact you before dispatch and you can cancel your order for a full refund.

Intellectual property

All content on the Site, including text, graphics, logos and the Arthur Hale name, belongs to Arthur Hale or is used with permission. You may not copy, reproduce or reuse it without our written permission.

Links to other websites

The Site may link to other websites, such as payment and delivery providers. We are not responsible for the content or practices of those websites.

Complaints and disputes

If you have a complaint, please email customersupport@arthurhale.com with your order number. We aim to reply within one working day and to resolve complaints within 14 days. Nothing in this notice affects your statutory rights under the Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013.

Governing law

This notice and your use of the Site are governed by the laws of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.